Independent Software Vendors (ISVs) - About You

You are an Independent Software Vendor (ISV) with subject matter expertise in a vertical market. Your application stores data in a relational database, and could benefit from better reporting. Your less-than-desirable reporting does not maximize your application's value, which impacts customer satisfaction. Symptoms of your inadequate reporting include (1) your clients request custom reports to address their unique reporting needs, (2) your clients use spreadsheets (MS Excel) to manipulate and analyze CSV data extracted from your database to prepare their own custom reports.

Your Challenges

As an ISV, you struggle to address your customers reporting needs. Your challenges may include...

Individual client reporting needs are difficult to interpret and meet:

• Clients are often not sure exactly what they want (they may never have seen it before)
• Each client wants their data presented in their own unique way
• MS Excel's flexibility often sets unrealistic reporting expectation

Your relational data does not lend itself well to flexible analysis and reporting:

• Relational data is not flexible, is not aggregated, and does not anticipate "yet-to-be-asked" questions (reports)

Custom reports are costly, take time, and developers loath creating them:

• The client does not understand the complexity of their request, and thus the cost... what seems simple, never is
• Internally, reporting work competes with other, higher development priorities
• Custom reporting requests are never ending

Customers are often unsatisfied with their custom reports:

• Although you give them what they asked for, it's not what they want
• They blame the software... "The application is okay, but the reporting sucks!"

Our Solution

At GRID Dynamics, our experience and insight, combined with proven technologies enhanced with new ones, come together to form a solution that enables ISVs to quickly provide superior, dynamic reporting solutions to their customers.  The integration of OLAP and Rapid-Web-Report-Development (RWRD) technologies with the Excel interface provides the basis of a new paradigm for providing timely, dynamic, decision-ready reports. Our solution...

Leverages Excel-ready OLAP technology as the data source for your reports:

• Transforms relational data into summarized OLAP information
• Dramatically expands your application's analytical capabilities

Adopts an Excel-ready Rapid-Web-Report-Development technology for report conception, creation and delivery:

• Leverages Excel's inherent reporting functionality including tables, charts and graphs
• Leverages Excel's inherent business logic including functions, formulas and conditions

Allows rapid conception, design and web-published of reports from within the Excel environment:

• Shortens the time-to-solution by removing the dependency on developers and DBAs
• Allows you to work directly with your client in real-time, showing them the proposed report in Excel, then quickly delivering it via the Web
• Provides real-time browser access to OLAP reports, at anytime from anywhere

The Benefits

The benefits of our solution include...

Improved client satisfaction:

• Provide superior dynamic OLAP reporting
• Reduce time and cost for custom reports
• Address their expanding reporting needs

Enhanced client confidence and trust:

• Demonstrate superior understanding of their decision making needs
• Provide greater insight into what is possible
• Eliminate their wasted time manipulating your relational data
• Answer client questions that have yet to be asked

Maximized client value from their software investment:

• Turn their data into knowledge and insight
• Improve their decision making

A competitive advantage for yourself:

• Leverage OLAP and Rapid-Web-Report Development technologies
• Leverage the pervasiveness and familiarity of the Excel environment ("its everywhere")

For more information, contact GRID Dynamics at (403) 241-5775.